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Plarium Support Center | Mobile Games
Stormfall: Saga of Survival
Sections
Game FAQ
Known issues
Loading and Account Issues
Payments and Purchases
PvP Raids
Character
Inventory
Global Map
Collecting
Exploring
Clans
Game Guides & FAQ
Game FAQ
Why was my Shelter relocated?
Revival and Respawn while PVP raids
Weapon and Armour Durability
Studying Tomes to improve Repair Skills
Empty bag after death at the location
My character stuck in the house. What should I do?
See all 15 articles
Known issues
Visual issues
Error message “AdsProcessRewardedVideoUntrusted”
Error message "ConnectToStore UnknownCode Store data validation failed"
Error message “An error (500) Internal Server Error”
Two-star Torch is not displayed on the character when equipped
Chest vanished from Locksmith’s Table
See all 8 articles
Loading and Account Issues
How to save the progress of my account?
Can I start a new game on iOS device?
How to start a new game on Android?
How to start playing on a new device?
I lost my account. What should I do?
Ultimate loading and lagging troubleshoot
Payments and Purchases
I cannot make a purchase
Where can I find my purchased Items and Sapphires?
PvP Raids
Recovery of the stolen items and materials
Avoiding PvP
What happens to the defender’s Shelter after the attack
Purchase and placing of Spawners in the Shelter
Protections Spawners
Revival and Respawn while PVP raids
See all 8 articles
Character
Death and Revival
Controls
Character. Parameters
Inventory
Storage
Equipment and Items
Inventory. Basic info
Global Map
Horse equipment
How to activate and ride the Horse?
Hidden locations
Locations
Shelter
Collecting
Auto collect
Tools
Exploring
Combat
Moving
Clans
I did not get points for the Clan Mission
Rewards for the Clan Missions