Logo
Home YouTube Official Forum

Loading and Account Issues

  1. Plarium Support Center | Mobile Games
  2. Stormfall: Saga of Survival
  3. Loading and Account Issues

Privacy & Data Requests

We continue to honor all legal data requirements. If you wish to delete your account or request a copy of your data, ...
July 08, 2026 12:36
Votes: 0
Comments: 0

How to save the progress of my account?

Connect your account to Google Play, Game Center, or Facebook to save the progress for your Exile. You will be able ...
June 24, 2020 14:40
Votes: 85
Comments: 0

Can I start a new game on iOS device?

If you have not connected your game to Game Center yet, it will be enough to re-install the app to start a new game....
June 24, 2020 14:32
Votes: 53
Comments: 0

How to start a new game on Android?

To start a game from scratch:   1. Open the app “Play Games” 2. Find the game in Settings 3. Open Delete pro...
June 24, 2020 14:27
Votes: 218
Comments: 0

How to start playing on a new device?

You can start playing the game on a new device if the progress of your account is connected to your Google Play, Gam...
June 24, 2020 14:20
Votes: 81
Comments: 0

I lost my account. What should I do?

First of all, make double sure that you signed into the Google Play (Android), App Store (iOS), or a Facebook account...
July 08, 2026 12:19
Votes: 267
Comments: 0

Ultimate loading and lagging troubleshoot

Lag is a delay between a user's action and the game's response. It is typically caused by high latency or ping, which...
July 08, 2026 13:48
Votes: 166
Comments: 0
Plarium Support Center | Mobile Games Terms of Use Privacy and Cookie Policy Refund Policy
English (United States) Deutsch Español Français Italiano 日本語 한국어 Português Русский Українська 简体中文 繁體中文