Loading and Account Issues
Privacy & Data Requests
We continue to honor all legal data requirements. If you wish to delete your account or request a copy of your data, ...
Votes: 0
Comments: 0
How to save the progress of my account?
Connect your account to Google Play, Game Center, or Facebook to save the progress for your Exile. You will be able ...
Votes: 85
Comments: 0
Can I start a new game on iOS device?
If you have not connected your game to Game Center yet, it will be enough to re-install the app to start a new game....
Votes: 53
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How to start a new game on Android?
To start a game from scratch:
1. Open the app “Play Games”
2. Find the game in Settings
3. Open Delete pro...
Votes: 218
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How to start playing on a new device?
You can start playing the game on a new device if the progress of your account is connected to your Google Play, Gam...
Votes: 81
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I lost my account. What should I do?
First of all, make double sure that you signed into the Google Play (Android), App Store (iOS), or a Facebook account...
Votes: 267
Comments: 0
Ultimate loading and lagging troubleshoot
Lag is a delay between a user's action and the game's response. It is typically caused by high latency or ping, which...
Votes: 166
Comments: 0