Due to the following issues, some visual effects or static images are not displayed correctly. Still, they don't inf...
Error message “AdsProcessRewardedVideoUntrusted”
This error message appears after watching videos from the Smuggler. If you get it, please email us at survival.suppor...
Error message "ConnectToStore UnknownCode Store data validation failed"
This error message appears when a player tries to connect an account to Game Center or to log in to an existing accou...
Error message “An error (500) Internal Server Error”
If you get a pop-up message while signing in to the game or in any other case, please email us at survival.support@pl...
Two-star Torch is not displayed on the character when equipped
Please email us at firstname.lastname@example.org and attach the screenshot of the issue. We will replace the broken it...
Chest vanished from Locksmith’s Table
You don’t receive any notification if the looted chest appears empty upon its opening. In this case, it will be autom...
Error message "Code = -1001."
It is an issue on the side of Google Play. We will try to find a way not to show this message in the game.
Smuggler’s ads don’t load
Watching a video will be unavailable if the player was not added to the group with the ads. This is a matter on th...