Payments and Purchases
Refund Accidental, Underage or Unauthorised Purchases
All transactions are handled by the platform stores. Please contact the dedicated Support Team directly to request a ...
Votes: 0
Comments: 0
I cannot make a purchase
Troubleshoot for Android Devices
Clear the Google Play cache:
Open Settings app on your device
Tap Apps
Select Goog...
Votes: 11
Comments: 0
Where can I find my purchased Items and Sapphires?
Sapphires are credited directly to your balance. Items from the purchased packs go to the Vault. Apply the 'Purchased...
Votes: 14
Comments: 0