Coins and Purchases
Refund Accidental, Underage or Unauthorised Purchases
All transactions are handled by the platform stores. Please contact the dedicated Support Team directly to request a ...
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Where do in-game purchases get processed?
Plarium doesn't have access to your financial data and cannot process in-game purchases or initiate changes.
When you...
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Where do I find my purchase history?
The app stores process all financial transactions. Please check the articles below to find out how to review your pur...
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How do I edit my payment method?
All payment methods are set up by app stores. Please check the following articles to find out more about editing paym...
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How to get and use Coins
Coins are an in-game currency. You can use them to:
Refill lives
Re-decorate your Island
Purchase additional moves w...
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I have not received my purchase. Help!
First of all - take a deep breath and do not worry. The payment processing takes some time, so it’s OK if you need to...
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