Violation of Game Rules
How to report cheaters?
The game includes built-in measures that prevent cheating.Still, if you think that someone is not playing fair, pleas...
Someone else is using my account
If you think that someone else is using your account, please change your Plarium ID / Facebook password.Please note t...
Why was I banned?
If a player is violating the game rules, we can take appropriate measures against their account.Each of the following...
How to report offensive nicknames/messages?
To report offensive nicknames and chat violations, contact us from the game (Tap the profile picture > Connection > S...
What is considered a violation of the Rules of Conduct?
We aim to keep a gaming environment where no player will be bullied or harassed. Besides, we completely disapprove of...
Security Policy. How to Keep your Account Safe
The easiest way for someone to access your account and personal information is by gaining access to your social netwo...