1. Be clear and concise
Make sure the title of your report is relevant to the issue. It will make it easier to find your report with the search function.
2. Add steps to reproduce the issue
Remember to specify the following information:
- Title: a short description of the issue
- Full name of your device (e.g., iPhone X, Samsung Galaxy S9, etc.)
- The version of your OS (e.g., iOS 11.3.1, Android 8.0, etc.)
- Your User ID (find the ID under your nickname in the Profile tab)
- Steps you did in the game before the issue happened
- Description of the issue
3. Attach screenshots or a video of the issue
To send a video, please use either the email or the webform: