If you think that something in a level doesn't work correctly, please follow these steps:
- Restart the game by removing it from your task tray and relaunching it.
- Reboot your device.
- Make sure you use the latest version of the game.
If nothing mentioned above helped, please contact our Support Team and provide the following information:
- What exactly doesn't work correctly
- Actions that lead to the problem
- Time and date of the problem
- Screenshots or a video illustrating the problem
- Your Player ID which is in the lower-left corner of the loading screen
- Your device and software information