1. Plarium Support Center | Mobile Games
  2. Mech Arena
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Cannot Purchase. Troubleshoot for Android Devices

Clear the Google Play cache:

  1. Open Settings app on your device
  2. Tap Apps
  3. Select Google Play
  4. Tap Clear cache

If this doesn't help, try the following:

  1. Open Settings app on your device
  2. Tap Apps
  3. Select Google Play
  4. Tap Uninstall updates
  5. Open Google Play and log into your Google account
  6. Try to make a purchase


Tried all of the above steps and still cannot make a purchase? Please contact us at https://plrm.me/arena_support. We'll do our best to help you.