Here are a few reasons for loading and lagging issues:
The device may be overloaded. Try the following:
- Close all launched Apps and restart the game.
- Change graphics quality:
1.Tap on the profile picture
2. Navigate to the Settings
3. Change Graphics quality to Good
Your internet connection may not be running optimally or your bandwidth may be overloaded. To solve this:
- Go to your device’s Settings
- Switch off the Wi-Fi connection
- Wait a few minutes
- Switch it back on.
If these tips don’t help, contact our Support Team at https://plrm.me/arena_support and specify the following info:
- Device model
- Internet connection you use (Wi-Fi, 4G)
- Your game ID (find it under your nickname in the Profile tab)
- Screenshot of the error