If your main account was connected to Plarium ID/ Apple ID (for iOS devices)/ Google account (for Android devices) or Facebook, you can access it via the Connection tab.
Please note: You can only access your lost account via the Connection tab once you have completed the tutorial.
To do so, please:
1. Tap your avatar in the top left corner of the screen
2. Navigate to the Connection tab
3. Select the connection method that has been used on your main account
If the account you are in is already connected and it is not your main account, select the "Sign out" option.
On the loading screen, you can choose the correct connection and log in to your main account.
If this guide did not help you or your lost account wasn't connected, please contact us via the form: https://plrm.me/arena_support. Make sure to indicate your game ID.
In case you do not know your old game ID, please attach any of the following:
- Screenshot of the loading screen
- Screenshot of the profile
- Screenshot of the purchase confirmation from Google Play
We will be happy to help you!