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  1. Plarium Support Center | Mobile Games
  2. Soldiers Inc: Mobile Warfare
  3. Frequently Asked Questions

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  • Top 2 Gameplay questions
  • I received Units as a Reward for Missions, Alliance Missions, and Tournaments. Where did they go?
  • Why haven't I received my Reward Bundle for the Alliance Mission?
  • I was banned from the Alliance Chat. Why?
  • Our Alliance downgraded an enemy Alliance HQ but we still can't upgrade our own. Why?
  • I reached the Top 10, but I still cannot add the Tempest to my Color Guard. Why?
  • I collected Resources from a Resource Cache, but I did not receive my Reward from the Mission. Why?
  • Why did I receive no Resources from my last Raid?
  • Why did I not receive any Points for the Operations Tournament?
  • My Diamonds disappeared for no reason. Why did this happen?
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I collected Resources from a Resource Cache, but I did not receive my Reward from the Mission. Why?

Please check which type of Resource you collected from the Cache. You need to collect a specific type of Resource in order to complete the “Collect Resources From a Resource Cache” Mission, and it is possible you collected the wrong type.

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